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100% Satisfaction Guaranteed

Your Data is Safe With Us

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We do not share any of your information with any outside companies or business. the information submitted on this page is ONLY used for orders you are making on this website.

Once you have placed your order you will be contacted by a Cool Reef Corals Team Member. We are available 7 days a week until 9pm.  We will arrange a shipping day with you that allows you to be able to sign for the package. We overnight all orders to make sure the coral will reach you healthy. 

We guarantee all of our items to arrive alive. If, for some reason, an item does not arrive alive, you must contact us via email, with detailed pictures of the item within one hour of the package’s arrival. If you are not present to sign for the package on the first delivery attempt, this guarantee becomes void. If, in our opinion, the item is deemed to be deceased or defective, a credit will be applied to your account.

Refunds:

In the event a refund is approved for an intended purchase, the refund will be issued for the purchase price.

Shipping Day:

After your order is placed, you will receive an email from us asking your preferred delivery day. We ship with a delivery day of Tuesday, Wednesday, Thursday and Friday. Saturday delivery is sometimes available, email us if you need Saturday delivery.

We Protect Your Privacy

100% Satisfaction Guaranteed

Your Data is Safe With Us

SSL Certified Security

We do not share any of your information with any outside companies or business. the information submitted on this page is ONLY used for orders you are making on this website.

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